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Customer Service



Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store - at no additional cost!

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Shipping Policies

Gordon State College Bookstore is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items en route.

On average your order will be received in 3 - 5 business days. During August or January, delivery time may take longer.

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Return

Textbook Refund Policy

No Refunds Without A Receipt!! You may receive a refund for any reason on books through the 7th business day from the start of classes for the Semester and/or Session for which you are enrolled.

  1. Must present original cash register receipt.
  2. Books must be in ABSOLUTELY NEW CONDITION--plastic wrap must not be removed, no writing, highlighting, earmarks, pages removed, etc., anything less than this will be refunded at used book value.
  3. NO RETURN on Custom Course/Lab Books.
  4. Waiting period for personal checks to clear the bank.

General Merchandise Refund Policy

  1. Refunds & exchanges are allowed 10 business days from date of purchase.
  2. Must present original cash register receipt.
  3. All original hangtags must still be attached.
  4. Candy, drinks, and all health & beauty supplies are not eligible for return or exchange.
  5. No refund is available for calculators, computers, printers, hardware, software and  assorted electronic items if opened. Exchanges for unopened  items are solely at the discretion of the bookstore management.  Defective products must be reconciled with manufacturer according to terms of item's warranty.
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Contact Support

Contact us anytime with questions or concerns via email at: bookstore@gordonstate.edu. You may also contact our customer service department at: 678-359-5053

Support Contact Form * required fields

Our support staff will respond within 24 hours.

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